Terms & Conditions

Registered trademarks – Copyright – Intellectual property rights

All trademarks mentioned on the website sidas.com are owned or licensed by Sidas.
All elements of the website (texts, photographs, logos etc.) are covered by intellectual property rights. Any reproduction, transmission, broadcasting or other form of use of the information and elements published on the website sidas.com other than those for personal use is strictly prohibited. All requests to use or reproduce any information included in the website sidas.com must be sent to the sidas webmaster.
Legal information, Law No. 2004-575 of 21 June 2004 (Loi pour la confiance dans l’économie numérique, Law to support confidence in the digital economy)

Company name: 

18, rue Léon Béridot 
BP 353 - ZAC Champfeuillet 
38509 VOIRON Cedex – France

Tel.: + 33 (0)4 76 67 07 07
Fax: + 33 (0)4 76 67 03 03 
SIRET: 304 577 661 000 73
NAF: 3250A
SIREN No.: 304577611 RCS Grenoble
SHARE CAPITAL: 500 000 euros
Contact : service@sidas.com

Acceptance of orders

All orders shall be executed in accordance with the general terms and conditions of sale set out below, unless expressly agreed otherwise in writing. Our company is only bound by an order once it has been sent and in accordance with the terms of our order confirmation.


Unless otherwise stated, the prices indicated on our proposals, price lists and confirmations are subject to revision at any time prior to dispatch. Our deliveries are invoiced at the price in force at the time of delivery.


Our prices are for delivery to one place, one invoice, one payment and in the usual packaging.


The buyer is responsible for making all legal reservations to the carrier in the event of loss or damage. It is the buyer's responsibility, in the event of damage to the goods delivered or shortages, to make all the necessary reservations to the carrier on receipt of the goods (reservation on the carrier's delivery note indicating that the package is damaged or open, and that the goods are missing or damaged or that the unpacking and installation service ordered has not been carried out). Confirmation by registered letter with acknowledgement of receipt within 3 days of receipt must be sent to the carrier, in accordance with article l. 133-3 of the French Commercial Code, and a copy must be sent simultaneously to our company. Failing this, all products will be deemed to have been accepted by the customer. All our goods travel at the recipient's risk, even when they are sent carriage paid.


No claims will be accepted after 5 days from receipt of the goods by the buyer by registered letter with acknowledgement of receipt. Payment: it is formally stipulated that the recipient of the goods undertakes to pay our invoices and remains our sole obligor. Payments by agents, central purchasing agencies, groups and in general by third parties do not constitute an exception to this clause, even if payment of our invoices has been made to them. Invoices are payable according to the methods and deadlines stipulated on the invoice. These methods and deadlines are only valid for the invoice on which they appear and we therefore reserve the right to modify them for subsequent deliveries. Any payment made before the due date shown on the invoice will benefit from a 0.5% discount. In the event of payment with discount, only the VAT corresponding to the price actually paid shall be deductible. We reserve the right to request a deposit at the time the order is placed.

Payments shall be made to our registered office. In the event of non-payment or late payment, fees and agios (late payment penalties) will be charged, without the need for a reminder, at the rate of 1.50% per nominal month of our invoices from their due date. In addition, in accordance with Article L. 441- 6 of the French Commercial Code, a flat-rate recovery charge of 40 euros is payable automatically for each invoice for which the sums due are paid after the agreed payment date. We reserve the right to modify the agreed payment terms.

Penalty clause

Any intervention in a dispute will result in the application of a penalty of 15% on the amount of our debt at the date of the intervention.

Payment incidents

In the event of non-payment for any reason whatsoever of any of our invoices, we shall be entitled to suspend all deliveries or to demand payment before dispatch.

Return of goods

Goods may only be taken back with the agreement of our company. For any damaged product or packaging, a discount of 30 to 50% will be applied depending on the product.

Reservation of ownership

By express agreement, the goods remain the property of our company until full payment of the price in principal and interest. In the event of non-payment of the price on the agreed due date, we may take back the goods, and the sale will be cancelled by operation of law if we see fit. In the event of payment by instalments, the transfer of ownership to the buyer only takes place after the last instalment has been paid. The purchaser is obliged to insure, at its own expense and against all risks, the goods on its premises which are subject to retention of title. The purchaser shall provide proof of such insurance at the seller's request. Our company may at any time ask the customer to send it a statement of current stocks or appoint an employee (e.g. sales representative) or a bailiff to draw up an inventory at any time, either systematically and periodically or on first request.

Delivery times

Delivery times are given for information only. No delay may give rise to a claim for damages against us.


We guarantee the buyer against any defect or hidden fault. Items found to be defective will be repaired or replaced free of charge. No goods may be returned without our prior authorisation and other than carriage paid and refundable.

Jurisdiction clause

This contract is governed exclusively by French law. In the event of a dispute, the purchaser acknowledges that the only competent courts, whatever the nature of the dispute, are the courts of the registered office of our company.