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Delivery and tracking

Delivery

We aim to guarantee you the best delivery times.

All orders placed are received in the following 24-48h (excluding bank holidays and weekends) depending on the means of delivery.

If a product is not in stock you can be informed of its availability by entering your e-mail address and asking to be informed of the product in question’s return.

Free delivery

All orders of and over 45€ are delivered free of charge. Delivery is free regardless of the country from which you place the order (as long as it is included in the countries listed in the table below)

Means of delivery

COLISSIMO Collection point & Deposit box: FRANCE ONLY
Find all the deposit boxes and pickup collection points in France here: https://www.pickup.fr/
Delivery in 24-48 hours

COLISSIMO Signature: France only
Delivery within 48h

DPD Predict: France / Germany / Austria / Spain / Italy / Belgium / Luxembourg / Netherlands / Portugal
Choose the time slot which best suits you (amongst those offered by DPD Predict) and receive the parcel directly at your house.
Delivery in 24-48h

DHL Express: Germany / Austria / Spain / Italy / Belgium / Luxembourg / Netherlands / Portugal / Slovenia / Lituania / Estonia / Greece / Latvia Delivery within 24h

Rates

 

COUNTRYDELIVERY MODESDELIVERY TIMEDELIVERY COSTS
FRANCECOLISSIMO RELAIS24-48h5€
COLISSIMO SIGNATURE48h7€
DPD PREDICT24-48h6€
ALLEMAGNEDPD PREDICT24-48h5€
DHL EXPRESS24h10€
AUTRICHEDPD PREDICT24-48h5€
DHD EXPRESS24h10€
ESPAGNEDPD PREDICT24-48h5€
DHL EXPRESS24h10€
ITALIEDPD PREDICT24-48h5€
DHL EXPRESS24h10€
BELGIQUEDPD PREDICT24-48h5€
DHL EXPRESS24h10€
LUXEMBOURGDPD PREDICT24-48h5€
DHL EXPRESS24h10€
PAYS-BASDPD PREDICT24-48h5€
DHL EXPRESS24h10€
PORTUGALDPD PREDICT24-48h15€
DHL EXPRESS24h10€
SLOVÉNIEDHL EXPRESS24h10€
LITUANIEDHL EXPRESS24h15€
ESTONIEDHL EXPRESS24h15€
GRECEDHL EXPRESS24h15€
LETTONIEDHL EXPRESS24h15€

 

Product return : 

If you wish to make an exchange or return the product, you can contact us via the contact form and follow the procedures on our after sales page : HERE